Sales Manager
Pre-Owned

Trade Acquisition - 60% of all appraisals. *

Zero vehicles over 90 days. *

Used vehicles average days in inventory - 22 days. *

Vehicles from acquisition to merchandising 4 days average. *

Where all carfax/autochecks conducted on every trade in/purchase. *

Inventory mixed aligned with rate of sale. *

Wholesale gain for the month. *

Met factory requirements for sale of certified vehicles. *

All vehicles priced weekly on the Internet to keep up with market changes . *

All specials updated in the Internet. *

90% percent of vehicles have photos on the Internet. *

90% of vehicles have comments on the Internet. *

All sales staff met in dealership technology requirements. *

All aged inventory disposed at auction. *

Policy expenses did not exceed 1% of gross. *

Zero lot damage for the month. *

Driver licenses checked before customers go on test drives. *

All loaner agreements signed. *

All test drives accompanied by a salesperson. *

Conducted training sessions with sales staff ( two per week ). *

Reviewed unsold leads daily. *

Reviewed phone ups daily. *

Conducted phone up training. *

All aged inventory properly displayed and merchandised. *

Established contest/sales promotion to dispose of aged inventory. *

Followed pricing guidelines to promote fast turn. *

Achieved department's units performance goal. *

Achieved department's gross goal. *

Achieved 10 cars per sales person average *

Are there any titles missing. *

Has a physical inventory been conducted. *

All state guidelines for advertising were followed?. *

All sold deals worksheets were saved in customer's files *

Truth and lending disclosures were followed when quoting payments to customers? *

All safety inspections were conducted prior to offering vehicles for sale?. *

All disclosures have pricing clearly marked?. *

All vehicles offered for sales have titles in store?. *

All carfax/autochecks were reviewed and a copy signed by customer was kept in all files. *

If a customer requested to speak to a previous customer, was the request followed up by dealership personnel?. *

60 deals closed for the month. *

Monitored Internet respond time on used car leads. *

Inventory was rotated once weekly on the lot. *

Aged inventory was driven to detect possible issues. *

Save a deal conducted daily. *

Early introduction to customers occurred at least 75 percent of the time. *

3 areas of improvement for department for the following month?. *

3 areas for personal improvement for following month?. *