New Car Sales Manager

Conducted one on ones daily. *

Called back unsold traffic daily. *

All sales team members factory certified. *

All sales team member have met product knokledge proficiency. *

Customer Satisfaction Scores for areas of responsibilities (sales) meet factory standards. *

All three day follow up to sold customers complete. *

Conducted two training sessions with sales team per week. *

Sixty deals closed performance requirement met. *

Conducted Walkaround presentation training sessions - 2 per month to meet minimum performance standard. *

Reviewed Phone ups call tracking daily. *

Conducted two phone training sessions. *

Provided motivational material once a week to sales staff. *

Maintained appropriate levels of inventory (90 day supply per model). *

Mechandised aged inventory in showroom and in high traffic areas. *

Developed sales contests and/or incentives to keep sales staff engaged throughout the month. *

Reviewed Internet response time. *

Reviewed Internet lost sales. *

Reviewed Internet Merchandising. *

Assited sales staff prospecting in market customers. *

Created sales call lists for customers in equity (3 to 4 year old customers). *

Created call back lists for customer with ending lease contracts. *

Created call back lists for trade in buy back offers (customers who have vehicles in pre owned inventory shortage). *

Secured google reviews (30 percent of vehicles sold to meet minimum performance required). *

Secured facebook likes (10 - 15 percent minimum performance required). *

Ensured sales staff compliance with in house technology requirements for sales staff - fb - linkedin - smart phone - e mail/cell phone crm integration. *

Distributed good press articles about company or product to sales staff. *

Praised individuals in public for their performance. *

Documented any all issues regarding performance, attendance, etc. concerning members of his/her team. *

Were all advertising and promotions shared with sales staff, receptionists, office staff and service personnel?. *

Priced vehicles in the Internet. *

Ensured special offers were posted and updated on the company's website. *

Updated personnel on website. *

Zero turnover on sales team. *

Save a deal conducted daily. *

Early Introduction to customers occurred at least 75 percent of the time. *